Loading... Please wait...

Store Policies

Shipping And Handling

Please note that the sum of the individual item shipping weights on the Cart page may not be equal to the total weight used to determine the shipping and handling charges on the final bill. When the final bill is calculated, each line item weight is rounded and then summed.

UPS Next Day Saver

  • Overnight orders are shipped for next day delivery.
  • Overnight shipping is available throughout the continental United States. Please note some areas require additional delivery time. Oversize and heavyweight items may also require additional delivery time as well as delivery assistance.
  • Our "Preferred" Small Parcel carrier is UPS. 
  • Orders placed after 5 p.m. ET Friday via this method cannot be shipped on the weekend.
  • If you'd like to specify a carrier, please call us and we will be happy to make arrangements for you.
  • Carrier schedules are subject to circumstances beyond their control, including but not limited to airline deliveries unavailability of, or refusal of, a person to accept delivery of the shipment, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of customs or similar authorities, riots, strikes or other labor disputes, civil commotion, disruptions in air or ground transportation networks, such as weather phenomena, and natural disasters.
  • Rates include freight plus handling/packaging. 

Rates*

To view estimated shipping costs before you place your order, add an item to your cart and enter your destination ZIP code into the Shipping Calculator. Actual shipping costs will be calculated during the checkout process. Shipping charges will vary based on weight, shipping origin and destination. 

*All shipping weights are rounded up to the nearest pound. Shipping rates are subject to change.

Overnight Delivery Schedule

Orders placed will be delivered
Monday - Thursday* Next business day 
Friday before 7:00 p.m. ET Monday 
Friday 7:00 p.m. ET through Sunday Tuesday 

*Barring events beyond our control, you can place your order for most in-stock products in the continental U.S. as late as 7 p.m. ET (5 p.m. ET for some products as noted) and, in most parts of the country, expect to receive your shipment the next business day.


USPS Express Mail

Please note that all USPS packages are picked up the day after they are keyed.

UPS Second Day Air

  • 2nd-day shipping is available throughout the continental United States. Please note some areas require additional delivery time. Oversize and heavyweight items may also require additional delivery time as well as delivery assistance.  
  • Our "Preferred" Small Parcel carrier is UPS. 
  • Carrier schedules are subject to circumstances beyond their control, including but not limited to airline deliveries unavailability of, or refusal of, a person to accept delivery of the shipment, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of customs or similar authorities, riots, strikes or other labor disputes, civil commotion, disruptions in air or ground transportation networks, such as weather phenomena, and natural disasters.
  • Orders placed on Saturday or Sunday will be delivered on Wednesday. 
  • Rates include freight plus handling/packaging.

Rates* 

To view estimated shipping costs before you place your order, add an item to your cart and enter your destination ZIP code into the Shipping Calculator. Actual shipping costs will be calculated during the checkout process. Shipping charges will vary based on weight, shipping origin and destination.

*All shipping weights are rounded up to the nearest pound. Shipping rates are subject to change.

UPS Ground

Delivery (in-stock items)

2-4 business days; 3-5 business days for U.S. West Coast addresses. 

Ground shipping is available throughout the continental United States. Please note some areas require additional delivery time. Oversize and heavyweight items may also require additional delivery time as well as delivery assistance. 

Ground orders may be shipped by Fedex Ground or UPS, our primary carrier.
If you'd like to specify a carrier, please call us and we will be happy to make arrangements for you.

Orders placed on Saturday or Sunday will be delivered in 1 to 5 days, beginning on Tuesday. Delivery time depends upon the shipping address and the carrier used. 

Rates include freight plus handling/packaging. 

Rates*

To view estimated shipping costs before you place your order, add an item to your cart and enter your destination ZIP code into the Shipping Calculator. Actual shipping costs will be calculated during the checkout process. Shipping charges will vary based on weight, shipping origin and destination.

*All shipping weights are rounded up to the nearest pound. Shipping rates are subject to change.

 

Weekend Delivery

To arrange for weekend delivery, please notify your sales representative before placing your order.

  • Alaska and Hawaii Shipping & Handling Options
  • UPS Ground - AK & HI is the only valid shipping method to Alaska and Hawaii. 
  • Some orders may require extra shipping time to reach their destination. 
  • Items over 150 lbs. cannot be shipped to Alaska or Hawaii. 
  • Rates include freight plus handling/packaging.

Rates* 

To view estimated shipping costs before you place your order, add an item to your cart and enter your destination ZIP code into the Shipping Calculator. Actual shipping costs will be calculated during the checkout process. Shipping charges will vary based on weight, shipping origin and destination.

  • *All shipping weights are rounded up to the nearest pound. Shipping rates are subject to change. 
  • Oversize and Heavyweight Items 
  • What is an "oversize" item? Oversize items are defined as oversize due to either their weight or overall size. 
  • What is a "heavyweight" item? Heavyweight items are defined as items that weigh more than 150 pounds.
  • Shipping. Oversize and heavyweight items are shipped via Overnight, PittOhio trucking lines. 
  • Delivery Assistance. Oversize and heavyweight items are generally delivered to destinations via shipping departments. Customers requesting lift gate or inside delivery assistance on these items are asked to notify PC Connection, Inc. at the time of order. If you request delivery assistance, a minimum charge of $150 will be assessed to cover added costs. Oversize (extremely large or bulky) or heavy shipments may result in additional charges for inside delivery assistance.

 

Shipping to PO Boxes, APO/FPO Addresses

Only USPS options are available to ship to these addresses. 

Items over 70 lbs. and items that are oversize cannot be shipped to these addresses. 

If you live at a rural route address and are getting USPS as the shipping option (and should be getting the "Best Way" shipping options since a rural route address is a physical address and not a PO box address) you can abbreviate box to "BX" and the site will not flag the order as a PO box address.

U.S. government personnel living overseas who have an APO or FPO address may use online ordering. 

Orders to APO and FPO addresses will be shipped via Priority Mail and may take longer (generally five to eight days). All shipments must meet requirements of the U.S. Postal Service. Currently, each package must weigh less than 70 lbs. and have a maximum combined length + girth of 108" (72" for some address).

Required Signatures

For your protection, we require a signature for all shipments totaling more than $250 as well as for orders being shipped to apartments and businesses. If you are not available to sign for your package, we cannot ensure next-day delivery. 

Customers will be able to track their order status on our website www.datamaxtechnologies.com .Your shipping charges can be calculated on our site so you know exactly what you are being charged.You can feel safe knowing that your personal information is secure with Datamax and will not be shared or sold for any reason.

Thanks for considering Datamax as your wholesale supplier, we look foward to serving your technology needs.

customerrelationship.jpg

Customer Purchase Order Policy

1. For Corporations, a limited net term is offered to qualified customers. The first time customer must complete our credit application or use their own document to apply for a net payment term with us.

2. Government,Public Schools,Colleges and Universities no credit reference is required, Net 30 terms are approved.

3. Purchase Orders must be submitted in a formalized form.Purchase Orders must include the following information

  • Customer Letterhead
  • PO Number
  • PO Issue Date
  • Billing Address
  • Shipping Address
  • Shipping Method
  • Net Payment Term
  • List of Products, Description and Quantity
  • Accurate unit price of product
  • Shipping Charge
  • Total Amount

4. If the customer was quoted with discounted prices from us, the Purchase Order should indicate Quote number.

Return Policy

If you are not completely satisfied with your purchase, Datamax Technologies offers a 30 day right of return. Must be claimed within 30 days after purchase.Please contact Customer Service to obtain a Return Authorization. RMA numbers are valid for 30 days after the original invoice date.

Custom Cables are non-cancelable and non returnable. All custom cables are guaranteed to be free of defect in workmanship or componets, but are not guarantedd for fit of purpose to the application.In cases where the customer has provided a configuration we do guarantee that the construction of the cable matches the customer provided specification. Cables deemed defective will be replaced or repaired at our sole discretion.Custom Cables that were incorrectly ordered may be returned for a re-work at a charge.Please realize that the turnaround of these items is subject to our production schedule.

It is your responsibility to confirm that you recieved all of the items on your packing slip.Failure to report shipping discrepancies whithin five days prevents us from accurately problem-solving the issue, and variances reported after five days will not be credited regardless of circumstances.

Warranty

Datamax Technologies offers a lifetime guarantee against defects and labor on all custom and distributed cables. Please note Custom Cable Assemblies are non returnable. Warranties do not apply to damage from misuse or any consequential damage.

  • Opened electronic non-defective product is not available for return,exchange or credit
  • Many of our products carry Manufacturer's Warranty only
  • All other products, including network electronics, power ptotection and peripheral sharing products are covered by their manufacturer's warranty which is subject to change.

 



Categories

Recent Updates


We accept Paypal and Major Credit Cards

Sign up to our newsletter



Contact Us

Telephone: 804-550-0681

Datamax Technologies, Inc.
8052 Elm Drive
Mechanicsville, Va 23111